Troubleshooting Your Heat Pump System

If your heat pump is not operating correctly, follow these troubleshooting steps to help diagnose and potentially resolve the issue:

1. Adjust the Thermostat Settings

• Temperature Control: Ensure that the thermostat’s temperature setting is higher than the current room temperature.
• System Mode: Set the system switch to HEAT or AUTO.
• Fan Settings: Select ON for continuous airflow or AUTO to have the blower run only when the heat pump is in operation.

2. Test the Heat Pump

• Raise the Temperature: Increase the thermostat to its maximum temperature setting to check if the heat pump turns on.

3. Evaluate Airflow

• Inspect the Air Filter: A dirty air filter can restrict airflow. Clean or replace the filter if it appears clogged.
• Check Registers: Ensure that all air registers are open and free from blockages.

4. Verify Electrical Components

• Power Disconnect Switch: Confirm that the power disconnect switch for both the indoor and outdoor units is engaged.
• Fuse/Breaker: Check the fuse or circuit breaker at the electrical panel for both the indoor and outdoor units to make sure they are functioning properly and not blown or tripped.

5. Seek Professional Assistance

• Unresolved Issues: If these steps do not resolve the problem, please contact us for expert support.

By following these troubleshooting steps, you can address common issues with your heat pump system and potentially fix them without the need for immediate professional intervention.